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Privacy Policy
Privacy Policy – The Hair Brand
Last Updated: October 26, 2025
This Privacy Policy explains how The Hair Brand (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when visiting or using our website thehairbrand.com (the “Site”), using our services, or making purchases (collectively, the “Services”). “You” refers to any user of our Services, including customers, visitors, or anyone whose information we collect. Please read this Privacy Policy carefully to understand our practices.
1. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.
2. Information We Collect
a. Information You Provide Directly
When you use our Services, we may collect information you submit directly, including:
● Contact details: name, email, phone number, and mailing address
● Order information: billing and shipping details, payment confirmation, and order history
● Account information: usernames, passwords, and security questions
● Shopping activity: items viewed, added to cart, saved, reviews, loyalty points, referrals, or gift cards
● Customer support communications: information you provide when contacting us Providing certain information may be optional, but omitting it could prevent full access to certain features or Services.
b. Information Collected Automatically
We may automatically collect certain information about your interactions with our Site and Services (“Usage Data”) using cookies, pixels, and similar technologies. This includes:
● Device and browser information
● IP address and network connection
● Pages visited, links clicked, and time spent on the Site
c. Information from Third Parties
We may receive information about you from third parties, including:
● Payment processors for transaction processing
● Vendors or service providers supporting our Site and Services
● Analytics, marketing, or advertising partners
All third-party information is handled in accordance with this Privacy Policy.
3. How We Use Your Information
We use the information we collect to:
● Provide and manage Services: Process orders, deliver products, manage accounts, handle returns and exchanges, and communicate about transactions
● Marketing and promotions: Send promotional communications, display relevant ads, and personalize your shopping experience
● Security and fraud prevention: Detect and prevent unauthorized activity, protect accounts, and maintain a secure Site
● Customer support and improvements: Respond to inquiries and improve our Services
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, remember preferences, and analyze site usage. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect some Site functionalities.
We also respect the Global Privacy Control (GPC) signal, which allows you to opt out of certain information sharing for targeted advertising.
5. Sharing and Disclosure of Information
We may share your information in the following circumstances:
● With vendors or service providers performing services on our behalf, such as payment processing, shipping, analytics, or customer support
● With business and marketing partners for advertising purposes
● With affiliates or internal teams for operational purposes
● As required by law, to enforce our Terms of Service, or protect our rights and users
We do not sell or share sensitive personal information without your consent.
6. User-Generated Content
Any reviews, comments, or other content you post publicly on our Site may be visible to other users. We are not responsible for how others may use or view this content.
7. Third-Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their policies before interacting with them
8. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe your child has submitted information to us, please contact us to request deletion.
9. Security and Data Retention
We implement industry-standard security measures, but no system is completely secure. Information sent online may be at risk during transmission.
We retain your personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
● Access, correction, or deletion of your data
● Data portability
● Opting out of sale, sharing, or targeted advertising
● Restriction of processing or withdrawal of consent
● Appeal decisions regarding requests
To exercise your rights, contact us using the details below. We will verify your identity before fulfilling your request.
11. International Users
If you are outside the U.S., your information may be transferred, stored, and processed in other countries. We ensure compliance with recognized legal safeguards for international data transfers.
12. Contact Us
For questions about this Privacy Policy or your personal information, contact us at:
📧 support@thehairbrand.com
We are the data controller of your personal information under applicable laws.
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